The Problem

The company began asking employees to return to office. But what did that mean for connectivity, security, and general use of VR headset devices? What about new employees using complicated conference room tech?

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The Change Management Program

• Segment users by role - developers, pilot participants, etc.

• Secure tech team buy-in for instructional content

• Create website with detailed, video instruction for key elements from secure network connection to VR in-office etiquette.

• Partner with internal comms teams to facilitate promotional campaign, from key internal social platforms to on-screen promotion in all company conference rooms

 

 

The Results

• Expansion of site to include additional Enterprise Engineering RTO support

• Increased XFN partnership among IT teams

• HUGE spike in site traffic, credential requests, and headset orders